Privacy
PRIVACY POLICY
This privacy policy is regularly reviewed and updated as necessary
Thank you for choosing to be part of our community at Outlier.org Inc. (“Outlier,” the "Company", "we", "us", "our"). We are committed to protecting your personal information and your right to privacy. In this privacy policy, we seek to explain to you what we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at k12legal@savvas.com.
When you visit our websites that deliver our courses to you (e.g., calculus.outlier.org) (together, the “Course Website”), and use our services related to them (the “Services”), you trust us with your personal information. The Course Website though our website https://outlier.org (the “Website”), they are different websites and different privacy policies apply to them. This privacy policy applies to all information we collect from you after you have enrolled in a course and/or when you visit our websites that deliver our courses to you. Information that we collected from you before you were enrolled in a course is subject to a separate privacy policy, available on our Website https://www.outlier.org/pages/privacy.
Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.
TABLE OF CONTENTS
WHAT INFORMATION DO WE COLLECT?
HOW DO WE USE YOUR INFORMATION?
WILL YOUR INFORMATION BE SHARED WITH ANYONE?
DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
HOW LONG DO WE KEEP YOUR INFORMATION?
HOW DO WE KEEP YOUR INFORMATION SAFE?
WHERE DO WE STORE YOUR INFORMATION?
DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
THIRD-PARTY WEBSITES AND CONTENT
DO WE MAKE UPDATES TO THIS POLICY?
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
Personal information you disclose to us
In Short: We collect personal information that you provide to us such as name, address, contact information, and log in information. We also collect directory or contact information that your educational institution may share with us. That can include student first and last name, school and or district name,, along with contact information such as an email address.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:
Personal Identifiers. We may collect your name, address, Internet Protocol (IP) address, e-mail address, phone number and similar identifiers.
Information About You. We may collect information related to your gender, address, and date of birth.
Commercial Information. We may collect information regarding your purchase or enrollment in our Services.
Credentials. We may collect passwords, password hints, and similar security information used for authentication and account access.
Education Information. We may collect information regarding your educational level, field(s) of study, schools you are interested in applying to, academic enrollment, academic performance, and responses to survey regarding readiness for online learning.
User Profiles. We may combine the information you provide us and that we collect about you to create a user profile so that we can more effectively deliver our Services to you and manage our Course Website.
Audio and Video Recordings. From time to time, our partner institutions may require that we administer tests or courses that are recorded. We may partner with third parties to provide, for example, online proctor services, which may include the audio or video recording of our users. We or our third-party service providers will notify you in advance of any recordings.
Information automatically collected
In Short: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you visit our Course Website.
We automatically collect certain information when you visit, use or navigate the Course Website such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is used to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies. For more information on our use of cookies, please see Section 4 of this policy.
In Short: We use personal information provided to us or collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to provide our Services , and/or for compliance with our legal obligations.
We use the information we collect or receive to:
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Administer the Services. We may use your personal information to send you information about the Services and new features and/or information about changes to our terms, conditions, and policies.
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Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. This may include reporting grades to the educational institutions with whom we partner.
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Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.
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Protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention) and to enforce our terms and conditions.
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Enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.
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Respond to legal requests and comply with our legal obligations. We may use your information to comply with our legal obligations. For example, if we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
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Respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
Where we process your personal information with your consent, you may withdraw that consent at any time by emailing k12legal@savvas.com. Where we require your personal information in order to enter into or perform a contract with you, should you decline to provide that information we will not be able to conclude or perform that contract.
In Short: We only share information with your consent, to comply with laws, or to provide you with Services.
We may process or share data for the following purposes:
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Consent. We may process or disclose your data if you have given us specific consent to use your personal information for a specific purpose.
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Compliance with our Terms of Use. We may process or disclose your personal information to ensure compliance with our Terms of Use.
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Delivery of the Services. We may process or disclose your information where we believe it is necessary to provide you with Services; investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities; or as evidence in litigation in which we are involved.
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Legal Obligations. We may process or disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
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Accrediting organizations. We may share your data with our partner colleges and universities so that those organizations can provide our users with academic credits for participating in and completing our Services.
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Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work in connection with providing you the Services or delivering information to you that you have requested. We share information with these third parties only where (a) the sharing of your personal information is necessary for them to carry out such support services and (b) those service providers agree to use any personal information they receive in accordance with our instructions.
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Third-Party Analytics. We use selected third parties to collect data about how you interact with the Course Website and our Services over time. This information may be used to, among other things, analyze and determine the popularity of certain content or to better understand activity related to our Services. Unless described in this privacy policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
In Short: Yes, we may use cookies and similar technologies for the delivery of our Services to access or store information and to track users across devices.
What are cookies?
A cookie is a piece of information contained in a text file that is stored in your internet browser or elsewhere on your hard drive. Cookies are transferred from our Course Website to your computer, phone or tablet and allows our Course Website to identify a user's device whenever that user returns to the Course Website. Cookies are used in order to make websites work more efficiently, improve the user experience, and to provide information to the owners of the site.
Our use of cookies
While our Services and Course Website do not create any of our own cookies, our Services and Course Website may contain certain third-party cookies. We may use cookies and other tracking technologies to collect and store your information for the delivery of our Services:
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FullStory. Certain of our Services use FullStory cookies. These cookies use information about you to recognize the same user over multiple use sessions and across our Services.
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Segment. Certain of our Services use Segment tracking technologies. Segment cookies and login information are used to recognize users across devices.
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Usersnap. Certain of our Services use Usersnap cookies. These cookies use information about you and enable our Services to recognize your browser. We also use these cookies to save your preferences for future visits.
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Google Analytics. Our Course Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help the Course Website analyze how users use the site. The information generated by the cookie about your use of the Course Website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Course Website, compiling reports on Course Website activity for us and providing other services relating to your Course Website activity and use of our Services. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google or by us.
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Wiris. Certain of our Services use Wiris cookies, which use information about you to recognize users and save their preferences in connection with Wiris’ mathematical notation entry tool and CalcMe calculation engine.
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Auth0. Certain of our Services use Auth0 cookies, which use information about you to recognize a particular user.
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MathJax. Certain of our Services use MathJax cookies, which use information about you to remember your preferences.
Cookie management
You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience our Services.
You can use the methods described below to manage cookies. You must take these steps on each browser or device that you use. If you replace, change or upgrade your browser or device, or delete your cookies, you may need to use these opt-out tools again.
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Google Chrome
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Apple Safari
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Mozilla Firefox
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Microsoft Edge
If the browser you use is not listed above, please refer to your browser’s help menu for information on how to manage cookies.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).
When we have no ongoing business need to process your personal information, we will either delete or deidentify it.
We have implemented reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
The Services are intended for residents of the United States. However, if you are located outside of the United States, please be aware that information we collect through the Course Website and Services will be transferred to and processed in the United States. By using the Services, visiting our Course Website or providing us with any information, you consent to the transfer, processing, and storage of your information in the United States.
Account information
We receive Student Data from Customers who are educational institutions as a "school official" under FERPA and only process Student Data for educational purposes. If you are a student or parent of a student at an educational institution using our products and wish to exercise any of these rights, please direct any requests to the appropriate representative at your educational institution
To exercise any of these rights concerning your personal information, please submit a request to k12legal@savvas.com. We will respond to your request within 30 days.
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
The Services we provide to our Customers comply with all applicable provisions of the California Privacy Rights Act (CPRA) (§1798.100 et seq.) The information we collect is solely for the delivery of our Services and is not sold to any third parties. It is our objective to ensure any Personally Identifiable Information (PII) we have about our customers is accurate and necessary to provide our Services
To the extent CPRA applies to information we collect about individual California consumers, it is your right under CPRA to, access, rectify, object to, request erasure, export or choose how we process any PII collected for the delivery of our services at any time. If you are a student or parent of a student at an educational institution using our products and wish to exercise any of these rights, please direct any requests to the appropriate representative at your educational institution. For any other Customers to whom we have sold our products to directly (not an educational institution), you can exercise your rights to pose questions, comments, or concerns by emailing our Data Privacy Office at k12legal@savvas.com.
The Course Website and Services are intended for users who are at least 13 years of age. We do not knowingly accept, request, or solicit information from children or knowingly market to children. If we receive actual knowledge that anyone under the age of 13 has provided personal information to us without parental consent, we will delete that information.
The Course Website and Services may contain links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites or Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Course Website or Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Course Website or Services.
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
We encourage you to read through and understand this Privacy Policy. From time to time, we may update it to address new issues or reflect changes to our Services. If we are making updates that involve material changes to the collection, protection, use or disclosure of Personal Information, we will attempt to provide you with advanced notice of the revisions. This notice may occur through various methods depending on which will best allow us to reach affected customers. These methods may include, but are not limited to, e-mail, postal mail, or a conspicuously-posted website notice. Depending on the method that is used, we may also provide Users of the Service with advance notice of material changes, however, Customers who are educational institutions should ensure that they keep students, parents, and other stakeholders informed of any material changes, as data handling practices can vary based on school-specific configurations and requests. Please feel free to contact us if you have questions or concerns regarding intended Privacy Policy revisions.
In accordance with our commitment to provide notice as described above, we reserve the right to revise the terms of this Privacy Policy. Any such revisions to this Policy are effective immediately upon posting of a revised Policy. Your use of the Services subsequent to such posting constitutes your acceptance of such revisions.
If you have questions or comments about this policy, you may email us at k12legal@savvas.com or by post to:
Savvas Learning Company LLC
15 E Midland Ave,
Paramus, NJ 07652
United States
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